Contact us
Have a question about Kansas Medicaid?
Reach out to Healthy Blue Member Services via Live Chat (Coming soon). Our Member Services representatives are here to help you with:
- Primary care provider (PCP) changes
- ID cards
- Member handbooks
- Understanding your benefits
- Finding a provider near you
- No-cost translation services
You can also reach a representative at 833-838-2593 (TTY 711), Monday through Friday, 8 a.m. to 5 p.m. Central time.
Want to talk with a nurse?
Call 24-hour Nurse Help Line at 833-838-4344 (TTY 711) for 24/7 medical advice. If you need help in another language, we offer no-cost translation services.
Save time with online services
With an online account, you can:
- Change your PCP (Coming soon)
- Print your ID card (Coming soon)
- Update your contact info (Coming soon)
- Email Member Services (Coming soon)
Not yet registered?
Register your member account (Coming soon)
Apply, enroll, or renew
Ready to enroll or renew? Call Member Services at 833-838-2593 (TTY 711) or visit the KanCare website.
Have any questions? Call the KanCare (Clearinghouse) help line at 800-792-4884.
Get your member materials in your preferred language or format
For people with disabilities or who speak a language other than English, we offer these services at no cost to you:
- Qualified sign language interpreters
- Written materials in large print, audio, electronic, and other formats
- Help from qualified interpreters in the language you speak
- Written materials in the language you speak
To make this request, just call 833-838-2593 (TTY 711) or chat with us online or in the Sydney Health app.