Behavioral Health (Mental Health/Substance Abuse)
As a Healthy Blue member, mental health and substance use disorder treatment services are available to you.
These services include:
- Diagnostic evaluation and assessment
- Psychological testing
- Psychotherapy and counseling
- Crisis intervention
- Medication-assisted treatment for addiction
- Opioid treatment program services
- Medical services
- Behavioral health nursing services
Mental Health Services
Including therapeutic behavioral service, psychosocial rehabilitation, community psychiatric supportive treatment, assertive community treatment for adults, and Mobile Response and Stabilization Services (MRSS) for members under the age of the 21.
Substance Use Disorder Treatment Services
Including case management, peer recovery support, intensive outpatient, partial hospitalization, residential treatment, and withdrawal management.
Mental Health And/Or Substance Use Disorder Treatment Services
Sometimes, dealing with all the demands of life, such as a home and family, can lead to stress. Stress can lead to depression and anxiety. It can also lead to problems with marriage, family, and parenting. Stress can lead to unhealthy ways of coping such as alcohol and drug abuse, too.
If you or a family member are experiencing anxiety, depression, or difficulty managing alcohol or drug use, you can receive help.
Call Healthy Blue Member Services at 833-838-2593 (TTY 711).
You can also be given the name of a behavioral health provider who will see you if you need one. Your benefits include many medically needed services, such as:
- Inpatient mental healthcare.
- Outpatient mental healthcare (counseling/therapy).
- Behavior modification (Applied Behavioral Analysis).
- Psychiatric services/medication management.
- Crisis services.
- Alcohol and substance use disorder treatment, including intensive outpatient treatment
- Case management services.
- Mental health rehabilitative treatment services.
You do not need a referral from your PCP to receive these services or to see a behavioral health provider in your network. If you think a behavioral health provider does not meet your needs, talk to your PCP. They can help you find a different kind of specialist. There are some treatments and services your PCP or behavioral health provider must ask Healthy Blue to approve before you can receive them. Your doctor will be able to tell you what they are. If you have questions about referrals and when you need one, contact Member Services at 833-838-2593 (TTY 711).
Behavioral Health Crisis Line
If you are experiencing emotional or mental pain or distress, call the Behavioral Health Crisis Line at 833-824-2180 (TTY 711) 24 hours a day, seven days a week. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911.
Mobile Response And Stabilization Service (MRSS)
MRSS is a face-to-face crisis response program for children, young adults (up to age 21), and their families. A trained professional responds with support to help deescalate the situation within 60 minutes. Those who need it can call the crisis hotline 24 hours a day, 7 days a week. A person can report any distressful situation and receive assistance with emotional or escalated behaviors, mental health issues, substance use concerns, grief and loss, trauma, suicidal thoughts, transitions, truancy, running away from home, and parent/child conflict.